Last Updated: April 30, 2026

This Privacy Policy governs the manner in which Rola Hamdan Courtier Immobilier Inc. hereinafter referred to as ‘Rola Hamdan’ or ‘hamdanimmobilier.com” collects, uses, maintains and discloses information collected from users.

Applicable Laws

This policy is governed by the Act respecting the protection of personal information in the private sector (LPRPSP, RLRQ c. P-39.1), as amended by Bill 25 (L.Q. 2021, c. 25), the Real Estate Brokerage Act (RLRQ c. C-73.2) and its regulations, the Civil Code of Québec, and the federal Personal Information Protection and Electronic Documents Act (PIPEDA), as applicable.

Personal Identification Information

We may collect personal identification information from visitors and users in various ways, including when a user visits our website, registers on the site, subscribes to the newsletter, fills in a form, and in connection with other activities, services, features or resources we make available on our website. Users may be asked to provide, where applicable, their name, email address, postal address and telephone number. Users may, however, visit our site anonymously. We collect personally identifiable information from users only if they voluntarily submit it to us. Users may always refuse to provide personally identifiable information, except that this may prevent them from participating in certain site-related activities.

We may collect the following information:

  • First Name
  • First name
  • Email address
  • Telephone number

This information may be collected via contact or evaluation forms, newsletter subscriptions, telephone or email, standard OACIQ forms, and cookies on the website.

Non-Personal Identification Information

We may collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, computer type and technical information about how users connect to our website, such as the operating system and internet service providers used, as well as other similar information.

Purpose of Data Collection

We collect only the information strictly necessary for the following purposes:

  • The completion of property transactions and related brokerage services
  • Record-keeping and the monitoring of professional practices by the OACIQ
  • Responding to your requests for information or valuations
  • Sending you the newsletter or exclusive content to which you have subscribed
  • Improving the website experience
  • Compliance with legal and regulatory obligations

Important: If we wish to use your personal information for a purpose other than that for which it was collected, for example to send you invitations, market updates or promotional communications, we will ask for your separate, specific and explicit consent at that time. You may withdraw this consent at any time.

Consent

When you use our property services, we collect the personal information necessary to complete your property transaction or process your enquiry.

This collection requires your consent, which must be freely given, informed and specific to the purpose. You may withdraw your consent at any time; however, if the information is essential to the completion of a transaction or the performance of a brokerage contract already in progress, withdrawal may prevent us from continuing to provide this service.

Storage and Destruction of Information

Personal data is retained only for as long as is necessary for the purposes for which it was collected, or as required by law. Main retention periods:

  • Transaction records: a minimum of 6 years following the final closure of the file, in accordance with the OACIQ’s professional obligations.
  • Newsletter subscribers: until unsubscription.
  • Browsing data (cookies/logs): a maximum of 13 months.
  • Upon expiry of the applicable period, personal information is securely destroyed or anonymised.

Communication and Disclosure of Information

We do not sell, rent or exchange your personal information. We may disclose it to the following parties, strictly on a need-to-know basis:

  • The OACIQ, its trustee or inspector, in the exercise of their legal powers
  • The FARCIQ (professional liability insurer)
  • Other parties to a transaction (e.g. notary, mortgage lender, collaborating broker)
  • Law enforcement or regulatory authorities where required by law

Web Cookies

Nous ne vendons, n’échangeons ni ne louons les informations d’identification personnelle des utilisateurs à des tiers. Nous pouvons partager des informations démographiques non liées à des informations d’identification personnelle concernant les visiteurs et les utilisateurs avec nos partenaires commerciaux, nos sociétés affiliées de confiance et nos annonceurs aux fins décrites ci-dessus.

Security

We implement appropriate technical and organisational security measures, including encryption in transit and at rest, access controls, staff training and secure destruction procedures. We have a protocol in place for managing data breaches.

In the event of a data breach posing a risk of serious harm, we will notify the Commission d’accès à l’information (CAI) and the individuals concerned in accordance with the law. We maintain an internal register of data breaches.

Roles and Responsibilities

The Data Protection Officer (Rola Hamdan) is responsible for ensuring compliance with this policy, handling requests for access and rectification, managing data breaches, overseeing staff training, and carrying out privacy impact assessments where required.

Staff members, associates, partners or service providers may only access personal information to the extent necessary for the performance of their duties. They are required to comply with all confidentiality and security guidelines, to use only authorised systems and to report any known or suspected breaches immediately.

Third-Party Websites and Apps

Users may find content on our website that links to the websites of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices of websites linked to or from our website.

Furthermore, these sites or services, including their content and links, may be subject to change. These sites and services have their own privacy policies and terms of use. Browsing and interactions on any other website, including websites containing a link to our site, are subject to that website’s own terms and policies.

Changes to This Privacy Policy

This privacy policy may be updated at any time without notice. We encourage users to check this page regularly to stay informed about how we help protect the personal information we collect.

You acknowledge and agree that it is your responsibility to read this privacy policy from time to time and to familiarise yourself with any changes.

Acceptance of the Terms of the Privacy Policy

By using www.hamdanimmobilier.com, you acknowledge that you have accepted this policy.

If you do not accept this policy, please do not use our website. Your continued use of the site following the publication of changes to this policy will be deemed to constitute your acceptance of those changes.

Complaints Procedure and Handling

Anyone who believes that their personal data has been processed inappropriately may lodge a complaint. Complaints should be sent by email to the data protection officer, Rola Hamdan, at rhamdan@profusion.global, with the subject line ‘Complaint regarding my personal data’. Complaints will be dealt with promptly, and a written response will be provided within 30 days.

Contact Us

The person designated to ensure compliance with this policy is: Rola Hamdan

Email: rhamdan@profusion.global

Telephone: 514-824-6467

Postal address: 1 Westmount Square, Suite 711, Westmount, QC, H3Z 2P9

Any requests for access, rectification, erasure, portability, or any complaints regarding personal data should be addressed to this person.